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Total quality management strategic operations system and consumer-user needs evaluation workshop : an holistic approach to needs assessment for total customer satisfaction

dc.creatorJacobo Moises Neuman Praes
dc.creatorJACOBO MOISES NEUMAN PRAESes
dc.date.accessioned2018-04-24T13:35:25Z
dc.date.available2018-04-24T13:35:25Z
dc.date.issued1995
dc.identifier.urihttp://hdl.handle.net/11285/628236
dc.languageeng
dc.publisherInstituto Tecnológico y de Estudios Superiores de Monterrey
dc.relationInvestigadores
dc.relationEstudiantes
dc.relation.isFormatOfversión publicada
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0*
dc.subjectAdministración de calidad total
dc.subjectSatisfacción del consumidor
dc.subjectCDH (Centro de Documentación Histórica)
dc.subject.classification5 CIENCIAS SOCIALES
dc.titleTotal quality management strategic operations system and consumer-user needs evaluation workshop : an holistic approach to needs assessment for total customer satisfaction
dc.typeTesis de doctorado
thesis.degree.levelDoctorado en Filosofía
refterms.dateFOA2018-04-24T13:35:25Z


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  • Ciencias Sociales 561
    Gobierno y Transformación Pública / Humanidades y Educación / Negocios / Arquitectura y Diseño / EGADE Business School

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