Rate of campus wide information systems adoption in novice users and its relationships with complex adaptive systems
González Martínez, Martín J.
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When an organization is examined as a Complex Adaptive System (CAS) one is able to suggest that they take information from environment, and use this information to adapt themselves and change their own behavior. The CAS study in Organizational Theory has revealed that systems must operate far from equilibrium; where, by both negative and positive feedback, they are driven to paradoxical states of stability and instability, predictability and unpredictability. Two commonly observed characteristics of complex systems are a large number of interacting elements and emergent properties. v A Campus Wide Information System can be defined as a set of interrelated components that collect or retrieve, process, store, and distribute information to support decision making and control in an University or College. Communications Systems theories emphasize there are two important elements of context, task and social influence. Most important is social influence, which affects perceptions of the task, the tools and their qualities, and their relevance to the task. Particularly when a communication medium is new, other peoples opinions cause a strong influence on new users. Use of Complex Adaptive Systems (CAS) Theory is helpful to understand the factors that might affect the rate of CWIS adoption, because it offers a solid base about the non-linear interactions between things, actors, and situation interlinked with. Deterministic theories, instead, try to use a rigid frame with chained trigger actions to comprehend complex relationships.