Tesis
Permanent URI for this communityhttps://hdl.handle.net/11285/345119
Colección de Tesis y Trabajos de grado (informe final del proyecto de investigación, tesina, u otro trabajo académico diferente a Tesis, sujeto a la revisión y aceptación de una comisión dictaminadora) presentados por alumnos para obtener un grado académico del Tecnológico de Monterrey.
Para enviar tu trabajo académico al RITEC, puedes consultar este Infográfico con los pasos generales para que tu tesis sea depositada en el RITEC.
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- Instant deliveries in Mexico City: a socio-economic analysis and profit maximization framework for couriers(Instituto Tecnológico y de Estudios Superiores de Monterrey, 2024-11-27) Galindo Muro, Ana Bricia; Mora Vargas, Jaime; emipsanchez; Dablanc, Laetitia; Ugalde Monzalvo, Marisol; De Unanue Tiscareno, Adolfo Javier; School of Engineering and Sciences; Campus Ciudad de México; Cedillo Campos, Miguel GastónThis thesis introduces an engineering approach to understanding instant delivery operations within the platform economy. During the first step, through two surveys, the study highlighted couriers’ significant risks and challenges, shedding light on their precarious working conditions and financial pressures. The results emphasize the glaring disparity between the platform economy’s promise of flexibility and independence and the harsh reality experienced by most couriers. Furthermore, the study presents an assignment model to support technological advancements, which can lead to more effective decision-making, benefiting all actors involved in the urban instant delivery platform. By incorporating a fee algorithm and operational cost calculations, the quantitative model developed in this study demonstrates that a 20% increase in couriers’ income compared to traditional assignment models is advantageous for all parties. This approach seeks to raise awareness about the socioeconomic implications of emerging technologies such as Instant Deliveries and their regulation, particularly in rapidly developing urban areas. It offers valuable insights to build a more socially responsible and environmentally sustainable optimization approach in engineering.
- Instant Deliveries in Mexico City: A Socio-Economic Analysis and Profit Maximization Framework for Couriers(Instituto Tecnológico y de Estudios Superiores de Monterrey, 2024-11-27) Galindo Muro, Ana Bricia; Mora Vargas, Jaime; Dablanc, Laetitia; Ugalde Monzalvo, Marisol; de Unanue Tiscareño, Adolfo Javier; Campus Ciudad de México; Cedillo Campos, Miguel GastónThis thesis introduces an engineering approach to understanding instant delivery operations within the platform economy. During the first step, through two surveys, the study highlighted couriers’ significant risks and challenges, shedding light on their precarious working conditions and financial pressures. The results emphasize the glaring disparity between the platform economy’s promise of flexibility and independence and the harsh reality experienced by most couriers. Furthermore, the study presents an assignment model to support technological advancements, which can lead to more effective decision-making, benefiting all actors involved in the urban instant delivery platform. By incorporating a fee algorithm and operational cost calculations, the quantitative model developed in this study demonstrates that a 20% increase in couriers’ income compared to traditional assignment models is advantageous for all parties. This approach seeks to raise awareness about the socioeconomic implications of emerging technologies such as Instant Deliveries and their regulation, particularly in rapidly developing urban areas. It offers valuable insights to build a more socially responsible and environmentally sustainable optimization approach in engineering.